Director of Gaming Product Operations

Salary

10000 $

Location

,

Job Type

Full-time

Experience

5 Years

Company Name

BBIN Entertainment Co., Ltd

Job Description

  • Core Responsibilities:
  • The core responsibility of the Chief Operating Officer is to formulate and execute strategic plans for the gaming platform, optimize resource allocation, ensure compliant operations, enhance user experience and growth, and drive sustained profitability and market competitiveness.
  • Job Responsibilities
  • Strategic Planning and Execution:
  • 1. Develop long-term and short-term strategic objectives for the gaming platform or products, ensuring alignment between company direction and market demands.
  • • Monitor market trends, regulatory changes, and competitor activities to adjust operational strategies.
  • 2. Demand Management:
  • • Identify target market needs through player behavior analysis, game variety, betting preferences, etc.
  • • Optimize game content, odds settings, and promotional activities to maximize user experience and profitability.
  • 3. Resource Optimization and Allocation:
  • 1. Allocate team, technical, and financial resources efficiently during operations to maximize effectiveness and minimize waste.
  • Manage and optimize the platform's technical infrastructure to ensure system stability, security, and scalability for high traffic volumes.
  • 4. Customer Experience and User Growth:
  • 2. Leverage data analytics to understand player needs and feedback, enhancing user experience to increase player retention and loyalty.
  • • Develop marketing campaigns to attract new users and maintain existing user activity, increasing betting volume and platform traffic.
  • 5. Compliance and Risk Management:
  • • Compliance is paramount in the gambling industry. The Operations Lead must ensure the platform adheres to all applicable laws and regulations, particularly stringent gambling regulations.
  • • Establish risk warning mechanisms to monitor unusual activities and fund flows, safeguarding the company's lawful operations.
  • 6. Data Analysis and Reporting:
  • • Conduct regular market data analysis to evaluate operational effectiveness and adjust strategies.
  • • Use data insights to forecast future trends and promptly refine operational tactics.

Required Skills:

  • 7. Team Building and Leadership:
  • • Recruit and manage cross-functional teams including technical support, product managers, marketing, and customer service.
  • • Train and motivate team members to enhance productivity and team cohesion.

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